Terms and Conditions



Contact Details:

Evergreen Business LTD
35-37 Ludgate Hill, Office 7,
London EC4M 7JN



Your privacy is important to us. To protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. We will only use the information that we collect about you lawfully.

We collect information about you for two reasons: Firstly, to process your order and secondly, to provide you with the best possible service. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. Any and all information will not be sold or given to third parties, misused in any way or break the Data Protection act in any way.

No credit/debit card numbers are held on our site or on the associated back-office systems used by us to process your orders.

For any repeat orders of products made by you via our site. Our Credit/Debit Card Agency securely holds your credit/debit card details and no data is held by us.


By placing an order through our site, you warrant that: 3.1.1 You are legally capable of entering into binding contracts; and by placing an order through our site. 3.1.2 You are at least 18 years old.


4.1 After placing your order via our site for products, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy products from us. All orders are subject to acceptance by us. We will notify you where products may not be available.


5.1 We do not deliver products, but when you place an order for products you will be offered delivery services from Royal Mail.

5.2 Where you have contracted with Royal Mail and Other Courier Companies for delivery services, that delivery companies will deliver your products in accordance with its terms and conditions which are available at royalmail.com.


6.1 The products will be at your risk from the time the products are made available where you have contracted with Royal Mail for delivery services, from the time the products are made available to Royal Mail.

6.2 Title to the products will pass at the time specified in 6.1 above provided we have received full payment of all sums due in respect of the products by that time.


7.1 The price of any products will be as quoted on our site, except in cases of obvious error. These are the price for the products only. All VAT will be included in the final price where applicable.

7.2 Prices of products are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an order acknowledgement.

7.3 Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product’s correct price is less than our stated price, we will charge the lower amount.

7.4 The price of the delivery services offered to you by Royal Mail will be displayed on our site and in our promotional material.


8.1 We guarantee your satisfaction with our products and if, for any reason, you are not satisfied with our products, we offer a ‘no quibble’ refund or exchange policy.

8.2 Without prejudice to condition 9.1, you may cancel your contract with us at any time provided that the products you purchased from us have not passed their sell-by-date. If you cancel your contract with us, you will receive a refund in accordance with our refunds policy. This provision does not affect your statutory rights.

8.3 Products returned to us by you for any reason will be refunded in full. The amount we will refund to you will be the product value, minus any discount, which has been divided proportionately across the total value of your original order. Delivery charges are non-refundable.

8.4 When you return products to us (for instance, because you have cancelled the contract between us because you claim that the product is defective), we will notify you of your refund via letter or e-mail within a reasonable period of time. We will usually refund any money received from you for the products using the same method originally used by you to pay for the products. The amount we will refund to you will be the product value, minus any discount, which has been divided proportionately across the total value of your original order. Delivery charges are non-refundable. We will usually process the refund due to you as soon as possible and, in any event; within 30 days of the day we received your cancellation or the day we confirmed to you via letter or e-mail that you were entitled to a refund of the price of the products.

8.5 Where we send you products in exchange, or as a replacement, for products, for whatever reasons, then we recognise that you will incur an additional delivery charge to have such exchange or replacement products sent to you. Although we are not obliged to do so, as a gesture of goodwill we will meet your costs of standard delivery and so will pay on your behalf the additional delivery charge made to you by Royal Mail.


9.1 We warrant to you that any product purchased from us through our site is of satisfactory quality.

9.2 Our liability in connection with any product purchased through our site is strictly limited to the purchase price of that product.

9.3 This does not include or limit in any way our liability for death or personal injury caused by our negligence or for fraud or your statutory rights as a consumer.

9.4 We accept no liability for any loss or damage caused by us or our employees or agents.

9.5 Where there is no breach of a legal duty of care to you by us or by any of our employees or agents. 9.6 Where such loss or damage is not a reasonably foreseeable result of any such breach.

9.7 For any increase in loss or damage resulting from breach by you of any terms of this contract.

10. TAX

10.1 If you contract with Royal Mail for delivery of products from our site and those products are delivered to a final destination outside the European Union, the products may be subject to import duties and taxes which will be levied when the products reach the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

10.2 Please also note that you must comply with all applicable laws and regulations of the country into which you import the products. We will not be liable for any breach by you of any such laws.


11.1 Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

11.2 Where appropriate NutraTrends reserve the right to send you electronic service communications related to your purchase where you have opted out of marketing communications.


12.1 All notices given by you to us must be given to Evergreen Business Ltd  at Purley Business Centre , 959 Brighton Road, Purley CR8 2BQ United Kingdom or sales@novatrends.co.uk

12.2 We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in paragraph 12. Notice will be deemed received and properly served immediately when posted on our site, 24 hours after an e-mail is sent, or three days after the date of posting of any letter.

12.3 In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, which such e-mail was sent to the specified e-mail address of the addressee.


13.1 The contract between you and us is binding on you and us and on our respective successors and assigns.

13.2 You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.

13.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.


Contracts for the purchase of products through our site will be governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the non-exclusive jurisdiction of the courts of England.


The content of our site is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of www.novatrends.co.uk on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on www.novatrend.co.uk without written permission from us.


Our products are not intended to treat, cure or prevent any disease, nor is the information supplied in any promotional material intended to replace the individual advice available from your own doctor. If you have a recurring health problem that worries you, always tell your GP. If you are taking a prescription medicine, please consult your doctor or pharmacist before taking our products. If you experience an adverse reaction, stop taking our products and seek medical advice.


NutraTrends is not responsible for any incorrect, inaccurate or otherwise, content posted on the ratings and reviews or the website or in connection with the website or the ratings and reviews, whether caused by users of the website or the ratings and reviews or by any of the equipment or programming associated with or utilised in the website or the ratings and reviews.

Profiles created and posted by website members on the website or the ratings and reviews may contain links to other websites although we are not responsible for any user generated links or linked-to content.

NutraTrends is not responsible for the content; accuracy or opinions expressed on such websites, and such websites are in no way investigated, monitored or checked for accuracy or completeness by Novatrends.

Inclusion of any linked website on the website and the ratings and reviews does not imply approval or endorsement of the linked website by provider. When you access these third-party sites, you do so at your own risk.

NutraTrends takes no responsibility for third party advertisements which are posted on the website or through the ratings and reviews, nor does it take any responsibility for the goods or services provided by its advertisers.

NutraTrends is not responsible for the conduct, whether online or offline, of any user of the website or the ratings and reviews.

Be-Beautiful-Online Ltd assumes no responsibility for any error, omission, interruption, deletion, corruption, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, any user communication or any content provided through the website.

Novatrends is not responsible for any problems or technical malfunction of any telephone network or lines, electronic networks, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the internet or on any of the ratings and reviews or combination thereof, including any injury or damage to users or to any person’s computer related to or resulting from participation or downloading materials in connection with the website or the ratings and reviews.

Under no circumstances shall Novatrends be responsible for any loss or damage resulting from use of the website or the ratings and reviews, attendance at an event organised through the website or the services, from any content posted on or through the website or the ratings and reviews, or from the conduct of any users of the website or the ratings and reviews, whether online or offline.

The ratings and reviews are provided “AS-IS” and as available and NutraTrends makes no representations or warranties of any kind as to the website, the ratings and reviews or the content thereof, including without limitation, as to availability of the website and/ or ratings and reviews for access and use. In particular provider expressly disclaims all warranties of fitness for a particular purpose, accuracy, completeness or non-infringement.

Be-Beautiful-Online Ltd cannot guarantee and does not promise any specific results from use of the website and the ratings and reviews. Nothing in this agreement shall be construed as limiting or excluding Be-Beautiful-Online Ltd liability for death or personal injury caused by its negligence.

Health & Weight Management Disclaimer

NutraTrends provides weight management information and is only intended to assist users in their personal weight loss success.

Evergreeen Business Ltd is not a medical organization and we cannot give you medical advice or diagnosis. You are advised to seek medical advice before beginning any weight loss regime.

Before starting any weight reduction plan, you should make sure that you are not underweight. Our weight management information is not suitable for individuals with a recognized eating disorder for example: anorexia nervosa or bulimia nervosa.


This Agreement is accepted upon your use of the website or any of the ratings and reviews and is further affirmed by you becoming a website member. This agreement constitutes the entire agreement between you and provider regarding the use of the website and the ratings and reviews.

The failure of Evergreen Business Ltd to exercise or enforce any right or provision of this agreement shall not operate as a waiver of such right or provision.

The section titles in this agreement are for convenience only and have no legal or contractual effect.

This agreement operates to the fullest extent permissible by law. If any provision of this agreement is unlawful, void or unenforceable, that provision is deemed severable from this agreement and does not affect the validity and enforceability of any remaining provisions.

Login/Register access is temporary disabled